Privacy policy

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Privacy Policy

Last updated: January 1, 2025

Selagar is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable German data protection law.

Data Controller

Selagar
Goldbergweg 19A, 29303 Bergen, Germany
Email: support@selagar.com
Phone: +49 5059 310192

Data We Collect

Identity Data: name, billing and delivery address.
Contact Data: email address, phone number.
Transaction Data: order history, payment method type (not full card numbers).
Technical Data: IP address, browser type, device, pages visited (via cookies).
Marketing Data: communication preferences (only with your consent).

How We Use Your Data

To process and fulfil your orders (legal basis: contract performance).
To respond to enquiries and manage our customer relationship (legal basis: legitimate interest / contract).
To comply with legal and tax obligations (legal basis: legal obligation).
To send marketing emails, only with your explicit consent (legal basis: consent).
To improve our website using anonymous analytics (legal basis: legitimate interest).

Data Sharing

We do not sell your personal data. We share data only with:

Shipping and logistics partners (for order delivery).
Payment processors (for transaction handling).
IT and hosting providers (for website operation).
Legal or regulatory authorities (when required by law).

Data Retention

We keep personal data only as long as necessary, or as required by German commercial and tax law (typically 6–10 years for transaction records).

Your Rights (GDPR)

You have the right to:

Access the personal data we hold about you.
Rectify inaccurate data.
Erase your data ("right to be forgotten"), subject to legal retention requirements.
Restrict or object to processing.
Data portability — receive your data in a structured, commonly used format.
Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any right, contact us at support@selagar.com. You may also lodge a complaint with the relevant German supervisory authority.

International Transfers

Some of our service providers may be located outside the EU/EEA. Where this is the case, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.